⚆ Who runs the support groups
The support groups are organised and run by volunteers from Allergy Life Australia. Each group is led by people living with allergies and provides a safe and private community space to discuss allergies.

⚆ Does it cost to join the support groups?
No, the support groups are free to register and join. They are all about inclusion, acceptance and providing a safe space for people with allergies to talk about their allergies.

⚆ Where will the support groups be held?
The support groups are all run online on Zoom.

⚆ What allergies are included and discussed?
All allergies matter. All allergies can be discussed. The support groups are a fully inclusive allergy space where you can talk about any allergy from food, environment, skin, insect, and more. This includes shared symptoms, experiences and learnings.

⚆ How long does a support group go for?
The support group runs for 45 minutes each. However, based on the discussion during the support, we may extend some time for open discussion at the end of the 45 minutes for attendees that wish to chat for longer.

⚆ Will my identity be private during the support?
We recognise the importance of privacy and safety. It is up to the participant if they wish to show their face or reveal their name during the support group. The only participants that will be publicly identified by default are the hosts and any guest speakers. Your registration information (name and contact information) is private and not shared. They are only for internal purposes and for Allergy Life Australia to communicate with you.

⚆ Does everyone have to talk and share during the support group?
No, there is no obligation to speak in the discussion. You are very welcome to simply join and listen.

⚆ Is this a therapy, counselling or medical support group?
No, these online groups provide a safe and comfortable space to talk about allergies and listen to the thoughts, issues, and problems you and others face. Whilst the groups may be therapeutically beneficial; the purpose is not to provide therapy or counselling support. We try to focus on finding positives in situations and helping one another manage and overcome these problems. However, there is no pressure to change, partake in any opinions or follow any advice. It's all about shared support with your peers. Furthermore, no medical or treatment advice is provided in these groups.

⚆ Can I bring a Pallergy ((Pal-lergy (partner, parent, friend, carer, etc))?
Of course, you can bring someone with you. Just make sure they register or you register for them, so we know they're attending.

⚆ Is registration necessary?
Yes, for privacy and safety reasons, we require registering before each support group for attendees. This will also ensure we only allow the registered people into the group to give you a safe and comfortable space to share and receive support.

⚆ If I do share, will everything I say stay confidential?
What gets discussed during the support group is kept confidential unless there is information requested by you to be provided after the support group.

Click here to read the code of conduct